Does a live dispatch board really help carriers?
For years, transportation professionals and truck dispatchers at smaller and midsized companies have used phones, tracking spreadsheets, and basic accounting programs to manage freight flow.
There’s nothing wrong with these standard tools in a slower, less-competitive world. But they do have drawbacks: The time sink required for multiple personnel and the potential for spreadsheet or input errors can all drag on your organization’s growth as you scope out new work and seek the best loads and the best carrier partners.
So, what do you look for when you want to view loads, trucks, and transactions in real-time? And how can you help ensure your truck dispatchers get beyond their fear of increased radio traffic and extra demands and move through their digital transformation to better productivity?
Live load boards (aka, live dispatch boards) can help your dispatchers achieve their best transportation outcomes. Live load boards combine the dispatching function into one desktop, web-based, or app-based system—a more-centralized, simpler, and more convenient approach that reduces potential errors and leads to better reporting, productivity, and more informed decision making.
Dispatching software is synchronized with pickup and dropoff events as they happen, either by using mobile data terminals or computers in vehicles, with drivers reporting to dispatch via radio or cell phone about each pickup and dropoff as they perform them.
Live load dispatch software offers users digitization, visualization, better data and integration, and better monitoring to facilitate operations. Standard live dispatch features streamline communications between drivers and dispatchers:
Live dispatch boards offer many more benefits for savvy shippers who want their operations to outstrip those of competitors.