Business strategies

Business continuity for truckload carriers: Capturing tribal knowledge

When it comes to business continuity for truckload carriers, many companies don’t know where to start. It should start with tribal knowledge.
Tribal knowledge can be a real plus when it comes to day-to-day operations. But it’s also a significant liability if your key tribal knowledge holders are out sick for more than a couple of days or, worse yet, leave the company, leaving you swinging in the wind.

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