Chris Torrence, Chief Strategy Officer at Optym, joined Grace Sharkey and Thomas Wasson on FreightWaves Now during the F3: Future of Freight Festival to discuss how Optym is transforming the truckload industry through AI-driven optimization. Drawing from his extensive experience as a shipper, carrier, and 3PL operator, Chris shared insights on tackling inefficiencies in planning, dispatching, and trailer pool management by leveraging technology.
Chris highlighted the importance of focusing on what humans do best—building relationships and handling strategic decisions—while allowing technology to streamline repetitive tasks. He also addressed challenges in technology adoption within the trucking industry, emphasizing change management as a critical component for success.
Chris left the audience with a thought-provoking takeaway: in a competitive and evolving market, embracing tools that help fleets "do more with less" is no longer optional but essential for long-term success.
Watch the full segment to learn how Optym is enabling smarter decision-making for fleets of all sizes.