Chris Torrence interviews Steven Sykora as they discuss the importance of process discipline and how technology should support and optimize existing business processes.

Together, they discuss the challenges of digital transformation in the industry and the need for small and medium-sized businesses to embrace technology. Steve highlights the role of platforms in facilitating collaboration and providing access to various solutions. He concludes by emphasizing the value of understanding the customer experience and aligning technology with business objectives.

Bosch, a global company, developed the Logistics Operating System (L.OS) to address challenges in the supply chain industry. L.OS is a platform that brings together various products, services, and technologies to help companies optimize their operations. Bosch's objective is to not only improve their own supply chain but also provide solutions that benefit the industry as a whole.